NetObserv provides observation of the Client’s IP network estate, or collaboration devices. These are observed 24 hours a day for the entire year or longer as agreed to. The observed details include the state of which the environment is operating. When an observed estate has an issue, which exceeds the set threshold, the platform will provide notifications to the client's support team.
We have been providing consultancy services in the collaboration services space to service providers and companies wishing to deploy collaboration solutions within their estate. DPS professionals are experienced individuals that can assist clients in the areas of service development, operational support, back office application, and solution selling practices.
Additionally, we provide UC&C Network Assessment and Observation subscription services to client who want to verify that (a) they are going down a technology direction that will support their business needs and not that of their UC&C vendors, and (b) there will be no surprises when a UC&C deployment is completed with respect to their IP network being able to support the additional payload which will be created...both internally and externally.